Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing, or using the Climr mobile application or website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Service.

If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Climr ("Company," "we," "our," or "us").

We reserve the right to update or modify these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We will notify you of material changes via the app or by email.

2. Eligibility

You must be at least 18 years of age to use Climr. By using the Service, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms.

If you are accessing the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Use of the Service

Climr grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial recovery support purposes, subject to these Terms.

You agree to use the Service only for lawful purposes and in accordance with these Terms.

The Service is intended as a personal wellness and accountability tool. It is not a substitute for professional medical advice, diagnosis, therapy, or treatment. Always seek the advice of qualified healthcare providers for medical concerns.

4. User Conduct

When using the Service, you agree not to:

• Use the Service for any unlawful, harmful, threatening, abusive, or harassing purpose
• Attempt to gain unauthorized access to any part of the Service or its related systems
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the app
• Use automated tools (bots, scrapers, crawlers) to access or collect data from the Service
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Upload or transmit viruses, malware, or any other malicious code
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure
• Share your account credentials with others or allow others to access the Service through your account
• Use the Service to collect or harvest personal information about other users
• Reproduce, duplicate, copy, sell, or resell any part of the Service without express written permission

We reserve the right to suspend or terminate your account immediately if you violate these conduct requirements, at our sole discretion and without prior notice.

5. Account Registration and Security

To access certain features of the Service, you must create an account. You are responsible for:

• Providing accurate, current, and complete information during registration
• Maintaining the security and confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account at security@climrapp.com

We cannot and will not be liable for any loss or damage arising from your failure to maintain account security.

6. Subscriptions and Payments

Climr may offer free and premium subscription tiers. By subscribing to a paid plan, you agree to the following:

• Subscription fees are billed in advance on a recurring basis (monthly or annual)
• All fees are non-refundable except where required by applicable law or as otherwise stated
• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period
• We reserve the right to change subscription pricing with 30 days' advance notice
• In-app purchases processed through Apple App Store or Google Play are subject to their respective terms and refund policies

7. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, icons, images, audio, video, software, and the "Climr" brand name and wordmark — are the exclusive property of Climr and are protected by applicable copyright, trademark, patent, and other intellectual property laws.

You are granted no rights or licenses with respect to any trademarks, service marks, or trade names of Climr except as expressly set forth in these Terms.

User Content: You retain ownership of any content you submit to the Service (journal entries, chat messages, etc.). By submitting content, you grant Climr a limited, non-exclusive license to use that content solely to provide and improve the Service for you. We will not use your personal content for advertising or share it with third parties beyond what is described in our Privacy Policy.

8. Health and Medical Disclaimer

Climr is not a medical device, healthcare provider, or mental health service. The Service provides self-help tools, motivational content, AI-generated coaching, and habit tracking features for informational and personal accountability purposes only.

The information and features provided through Climr do not constitute:

• Medical advice, diagnosis, or treatment
• Mental health counseling or therapy
• A substitute for professional addiction treatment
• Clinical or evidence-based medical intervention

If you are experiencing a mental health crisis, thoughts of self-harm, or require clinical support for addiction, please contact a qualified healthcare professional, call a crisis hotline, or visit your nearest emergency services immediately.

9. AI Features Disclaimer

The AI Warrior Coach and Recovery Chat features are powered by large language model technology. By using these features, you acknowledge and agree that:

• AI-generated responses are for informational and motivational purposes only
• AI responses may not always be accurate, appropriate, or applicable to your specific situation
• The AI is not a licensed therapist, counselor, or medical professional
• You should not rely solely on AI coaching for critical life decisions or health matters
• Conversation content is processed by our AI service providers subject to our Privacy Policy

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. CLIMR MAKES NO GUARANTEES REGARDING RECOVERY OUTCOMES OR THE EFFECTIVENESS OF ANY FEATURE FOR YOUR PERSONAL SITUATION.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLIMR, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on or through the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content
• Health or recovery outcomes resulting from use or non-use of the Service

IN NO EVENT SHALL CLIMR'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) $100 USD OR (B) THE AMOUNT YOU PAID TO CLIMR IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Climr and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be subject to good faith negotiation between the parties. If negotiation fails, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Termination

We may suspend or terminate your access to the Service at any time, for any reason, including without limitation if we reasonably believe you have violated these Terms. Upon termination:

• Your license to use the Service immediately ceases
• You must delete the app and cease all use of the Service
• Sections of these Terms that by their nature should survive termination will survive
• You may request deletion of your data as described in our Privacy Policy

You may also terminate your account at any time through the app settings. Termination does not entitle you to a refund of any prepaid subscription fees.

15. Contact

If you have questions about these Terms of Service, please contact us: